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May 19, 2017

#MergeMasters - Sky Discovery

In our #MergeMasters series, we like to highlight how customers are using WebMerge and highlight the impact WebMerge has had on their business.  Today, we're highlighting Sky Discovery, a litigation support provider specialising in premium project management and consulting expertise.

Company Name: Sky Discovery
Industry: Legal Services
Apps Used: WebMerge

Can you tell us a little about your business?

Sky Discovery is a litigation support provider specialising in premium project management and consulting expertise, electronic discovery processing and Relativity document review software.

As a Relativity Premium Hosting partner we offer the full suite of kCura products and solutions to the Australian market. By utilising one software solution throughout the project lifecycle, from collection and processing to review and production, Sky Discovery reduces the total review time required, while also minimising the risk of data errors that occur when using multiple software products.

Our philosophy is simple, we want to provide the best technology at a price that is truly accessible for all clients, and offer market leading service and expertise that delivers exceptional value.

Sky Discovery uses Webmerge to automate generation of cost proposals. These are sophisticated lengthy documents with many variations. Historically it would take a consultant and a BD maanager 1 - 2 hours to build these documents. Sky now produces approx 80% of these documents within 10 minutes. Products like Webmerge are essential to Sky's business model of lowering costs and providing top service.

Walk us through what solution you were using before WebMerge.

Word, manually calculating cost tables and hunting around fileshares for ages to provide previously generated content.

What problems were you running into that led you to search for WebMerge?

High labour cost of generating cost proposals manually and long time turnaround affecting competitiveness of deals.

How are the things different for you now that you use WebMerge?

Cost proposals are quick and easy, fewer mistakes, faster turnaround time.

Can you estimate how much time you are saving with WebMerge?

We're saving at least 10 hours a month.

Can you summarize in one sentence what difference has WebMerge made for your business?

WebMerge has really helped us quickly create consistent professional cost proposals and reduced our administrative time around this dramatically.





 

3 min read

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