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November 17, 2017

#MergeMasters - Cambridge Homes

In our #MergeMasters series, we like to showcase how customers are using WebMerge and highlight the impact WebMerge has had on their business. Today, we're spotlighting Cambridge Homes, a home builder in Texas.

Company Name: Cambridge Homes
Industry: Real Estate/Property Management
Apps Used: WebMerge

Can you tell us a little about your business?

Cambridge Homes is a ten-time consecutive winner of the D Home “Best Builder” Award. Founded twenty years ago, and currently building in more than ten North Texas communities, Cambridge Homes has earned an enviable reputation as the leading builder of luxury patio homes for discerning adults seeking an active, low-maintenance lifestyle. 

Cambridge now offers a diverse portfolio of communities, ranging from family-friendly homes to ultra-modern duplexes in the M-Streets of Dallas.

Walk us through what solution you were using before WebMerge.

Before WebMerge, we had to manually create the sales contracts for our customers.

What problems were you running into that led you to search for WebMerge?

We needed a way to marry our information in our CRM system to a merged document. Through Zapier, we discovered WebMerge.

How are things different for you now that you use WebMerge?

The sales managers we work with now have a streamlined process for getting contracts to customers. All of the information is prepopulated for them. They love it.

Can you estimate how much time you are saving with WebMerge?

It would typically take about two hours to prep the contract for the customer. Now it only takes four mins!!

Can you summarize in one sentence the difference WebMerge has made for your business?

Webmerge has the best customer service we've ever experienced.







 

2 min read

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