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July 07, 2017

#MergeMasters - Adaptive Mobile

In our #MergeMasters series, we like to highlight how customers are using WebMerge and highlight the impact WebMerge has had on their business.  Today, we're highlighting Adaptive Mobile Security Limited, the world leader in mobile security protecting over one billion subscribers worldwide.

Company Name: Adaptive Mobile Security Limited
Industry: Computer Software
Apps Used: WebMerge + Salesforce

Can you tell us a little about your business?

AdaptiveMobile is the world leader in mobile security protecting over one billion subscribers worldwide and the only mobile security company offering products designed to protect all services on both fixed and mobile networks through in-network and cloud solutions

Walk us through what solution you were using before WebMerge.

The proposal and quote generation processes used prior Webmerge was based on Word and Excel files and cut and paste of data from these files.

What problems were you running into that led you to search for WebMerge?

Time consuming to complete, error prone and complex when changes are made or multiple quotes are required. Could take 30 -45 minutes for each record processed.

Part of change process to automate the above, with import of price quotes to Salesforce and the ability to generate quotes and documents from the source data in Salesforce

How are the things different for you now that you use WebMerge?

We can now process a quote in less than 2 - 3 minutes from checking of the pricing in Excel, to import of the data to a quote in Salesforce and auto triggering of the output of the quote document with Webmerge.

Can you estimate how much time you are saving with WebMerge?

In the time we have used Webmerge, this is probably in the region of hundreds of hours when all staff activities are considered.

Can you summarize in one sentence what difference has WebMerge made for your business?

WebMerge provides significant simplication of process, accuracy and enables me to complete multiple actions which before were very demanding and time consuming.
 

2 min read

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